You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period shall be fourteen days from the day on which you or a third party other than the carrier designated by you have taken possession of the last partial consignment or the last item.
In order to exercise your right of cancellation, you must inform us (Frummi | KNS GmbH, Im Bühl 32, 71287 Flacht/Weissach, Germany, firstname.lastname@example.org, tel. 07044 233 8007), by means of a clear declaration (e.g. a letter, fax or email), of your decision to cancel this contract. For this purpose you can, but do not have to, use the attached form.
In order to comply with the cancellation period, it is sufficient that you send the aforementioned notice on or before the expiry date of the cancellation period.
Consequences of cancellation
If you cancel this contract, we shall reimburse you immediately, and no later than fourteen days from the date on which we received notice of cancellation, for all payments we have received from you, including delivery charges (other than additional charges arising from your choice of a method of delivery other than the cheapest standard delivery offered by us). For such a refund we will use the same means of payment used by you in the original transaction, unless expressly agreed otherwise with you, and you will not be charged for this refund. We may refuse to refund until the goods have been returned to us or until you have provided evidence that you have returned the goods, whichever shall be earlier.
You must return or deliver the goods to us within fourteen days from the date on which you notify us of your cancellation of this contract. This period shall be deemed to have been observed if you dispatch the goods before the expiry of the fourteen-day period. The direct costs of returning the goods shall be borne by you. You shall be liable for loss in value of the goods only if such loss is due to handling of them by you beyond that that is required for the purposes of checking their properties or functioning.
The right to cancel does not apply to the following contracts:
● Contracts for the delivery of goods that can spoil quickly or whose expiration date would quickly be exceeded.
● Contracts for the delivery of sealed goods that, for health or hygiene reasons, are not suitable for return if their seal has been broken after delivery.
Template cancellation form
If you want to cancel your contract, please fill out this form and send it back.
– To Frummi | KNS GmbH, Im Bühl 32, 71287 Flacht/Weissach, Germany, email@example.com
– I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
– Ordered on (*)/received on (*)
– Name(s) of customer(s)
– Address of customer(s)
– Signature of customer(s) (printed form only)
(*) Cross out as appropriate.
Cancellation policy created with the Trusted Shops Legal Services in cooperation with Wilde Beuger Solmecke Rechtsanwälte.